Privacy and Confidentiality Policy

Protecting Your Trust at Soweto Farmers Market

Effective Date: March 2025

Our Commitment to You

At Soweto Farmers Market, your privacy isn’t just important — it’s a core part of how we do business. We respect your personal information and are committed to safeguarding it every time you interact with our website or services.
By using our site, you agree to the terms outlined below. If you’re not comfortable with any part of this policy, we ask that you refrain from using our services.

The Information We Collect

Personal Details:
We may collect your name, email address, phone number, physical address, and payment details — especially when you subscribe, register, or make a purchase.

Browsing Insights:
We gather non-personal data like device info, browser type, and site navigation patterns to help us improve your experience.

Cookies and Trackers:
We use cookies and similar technologies to remember your preferences, optimize functionality, and better understand engagement. You can always manage your cookie settings through your browser.

How We Use Your Information

Your data enables us to:

Run and improve our website and services.
Personalize your experience with content that matters to you.
Process transactions and manage communications.
Provide support and respond to your queries.
Prevent fraud and meet legal requirements.

How and When We Share Information

We never sell your personal information.
However, we may share it:

With trusted service providers (like payment processors and email delivery systems).
If our business enters a merger, partnership, or reorganization.
When legally required by authorities.
With your explicit consent, for collaborations or optional programs.

Keeping Your Information Safe

We implement strong administrative, technical, and physical security measures to protect your data.
Still, no digital platform can guarantee 100% security — so we encourage you to always take care when submitting personal information online.

Your Rights and Choices

Depending on where you live, you may have the right to:

Access the personal data we hold about you.
Correct any inaccuracies.
Opt out of marketing communications or certain types of data collection.

To make a request, please contact: info@sowetofarmersmarket.co.za.

Event Attendance and Media Consent

By attending a Soweto Farmers Market event, you consent to:

Being photographed, recorded, or filmed.
Having your image, likeness, or voice used in promotional materials.
Your appearance across our website, social media, printed materials, and marketing campaigns.

For more details, please refer to our Media Consent Policy.

A Few More Things to Know

Policy Updates:
We may update this policy from time to time. When we do, the changes will be posted here with an updated effective date.

Third-Party Links:
Our site may contain links to external websites. Please review their privacy practices — we are not responsible for their policies or practices.

Transmission Security:
While we do our best, no method of data transmission over the internet is perfectly secure.

Children’s Data:
Our services aren’t intended for children under 13. If we discover we have collected information from a minor, we will delete it immediately.

International Data Transfers:
Your information may be processed outside your country. Wherever it’s handled, we apply the same commitment to protecting your privacy.

Contact Us

Got questions, concerns, or requests about your privacy?
Reach out to us anytime:

📧 Email: info@sowetofarmersmarket.co.za